Lesson 4: "I'm Sorry" is Not a Get-Out-Of-Jail-Free Card

The topic of our last lesson was the fact that a fight and a conflict are not the same thing. We haven't talked yet about effective, collaborative conflict management strategies, and we will come to that. Before we approach some conflict management strategies, though, I think it is important to talk about apologies. Regardless of whether you work hard at managing your conflicts well, and regardless of whether you can separate a conflict from a fight, it is reasonable to expect that occasionally we will need to give or accept an apology in a relationship.

If you're a fan of the drama show NCIS, you'll know that the quiet-but-effective protagonist, Special Agent Leroy Jethro Gibbs, has a set of rules. Among them (number 6, I think it is) is that a person should never apologize as it is a sign of weakness. In general, I think Gibbs' rules are a good idea - always carry a knife (Rule 9), never date a co-worker (Rule 12), never screw over your partner (Rule 1). These are bits of wisdom and good advice for life. The business of never apologizing, on the other hand. Well that's a whole bunch of nonsense and I'll tell you why.

An apology is not a sign of weakness. Rather, when it is sincerely given, it is an acknowledgement of responsibility for some betrayal or other wrong-doing for which another person had to bear negative consequences. Without going into a whole lot of research, we do know that the acceptance of responsibility for wrong-doing serves important relationship functions including restoring equity after a transgression has been committed, and enabling forgiveness. So, Gibbs is way wrong when he says that apology is a sign of weakness. Rather, an apology  is an overt recognition and ownership of actions that we have taken that have harmed people we care about.

Now, here's the tricky part: an apology isn't a cure-all. An apology is not just a couple of little words that can smooth over the negative consequences of a wrong relational turn. An apology really only has any hope of moving two people past a betrayal if it is a legitimate sign that we are willing to accept responsibility for our negative actions and committed to trying to avoid the same wrong-doing in the future. We often make the mistake of translating our own apologies to other people as "I'm sorry that I did something that upset you and that we got into a fight over it." Rather, the more appropriate translation of our apologies should be "I'm sorry that I made a choice that caused you hurt. I accept responsibility for my actions and I commit to us both to try my best to avoid repeating the hurtful act."

If you find yourself (or your partner) repeatedly apologizing for the same hurtful action we must confront at least one of three likely realities:

1. You (or your partner) fail to realize that there was really, truly hurt on the other end of an action.

2. You (or your partner) fail to realize that the apology is a sign of ownership and acceptance of personal responsibility. You also probably fail to realize that accepting responsibility for a wrong-doing necessitates an attempt to modify the problematic behavior.

3. You (or your partner) realize that you did something to cause hurt and that you should change hurtful actions, but you just don't care. This can be the consequence of laziness, selfishness, or relational disinvestment. The particulars of why you don't care about the consequences of your actions are less important than the fact that this attitude has almost no hope of resulting in anything except the continuation of a pattern of wrong-doing.

If your situation is either 1 or 2 above, you have some hope for remedying repeated hurt. You can talk to your partner about what an apology really means. You can talk about why the action is hurtful or otherwise negative. You can talk about possible alternatives to the problematic action that can meet your needs without hurting your partner. There is talking to be done, but there is a lot of potential here to move past a repeated conflict.

On the other hand, if scenario 3 above is more what you're looking at, it might be time to revisit whether or not the relationship is something that you should be bound to. I do believe in talking, productive conflict and relational work, but if you need to be convinced to do right by a partner, you probably have some work to do for yourself first before you try to bind yourself to someone else. (If your partner is the transgressor, you might want to revisit an earlier post here at Relationship School about knowing when to toss in the towel).

Here's the long story short: It is important to exchange apologies in a relationship. Being able and willing to honestly say to a partner that you have committed a wrong-doing can help us move past the hurtful action and into a place where we have learned and grown together as people and as partners. Apologies are not cure-alls, they aren't instant fixes, and they don't take the place of working to be better for the people we love. Don't apologize if you don't mean it - that action cheapens an apology and causes it to lose their tremendous relational value that we often take for granted. 

Class dismissed.